About Us

introduction

Established in 2015 by China Mobile International, the Hand-in-Hand Program (“hi-H Program”) is a global partnership initiative which brings together various organizations from across the telecoms sector under the shared vision of providing seamless, borderless products and services worldwide.

By gathering major players from different sectors together, hi-H combines strengths from across the industry to enhance each member’s ability to overcome challenges and adapt to industry changes. Together, hi-H members are equipped to stay a step ahead of the game and deliver the best possible experience to end users.

Our Vision

To push forward the global telecoms industry by creating a shared platform that delivers mutual benefit to each member.

By working together hand-in-hand, sharing experiences and leveraging each other’s strengths, members are empowered to meet the challenges inherent in today’s rapidly-changing business environment.

The hi-H Program is divided into three major working groups that cover mobile, data and innovative telecom technology. Members in the relevant business areas are invited to join these working groups to help strengthen each other’s business strategy and development.

Our Mission

Our shared mission is to foster Openness, Connection, and Collaboration.

Leveraging the shared knowledge and technical capabilities of our members to serve a network of more than 2.9 billion mobile users, our ultimate goal is to enrich the digital experience of individuals and businesses throughout the world. Through collaboration between partners across the hi-H ecosystem, together we are leading the way toward a new era of seamless global connectivity.

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Openness

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Openness

The hi-H Program was founded upon the shared belief that the greatest innovations and breakthroughs come from openness and sharing, rather than separating into siloes. By bringing industry counterparts together to pool resources, experience and expertise, hi-H members can build on each other’s strengths to make great strides forward for the industry as a whole.

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Connection

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Connection

Connectivity and connection are the lifeblood of the hi-H Program. Through a series of networking activities designed to strengthen interpersonal and inter-company connections, the hi-H Program is a stepping stone toward members’ shared vision of providing seamless connectivity on a global scale.

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Collaboration

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Collaboration

hi-H members are given a shared platform to fast-track solutions by working together. With each industry-leading member company bringing its own unique capabilities, the hi-H Program creates a collaborative network of experts that is greater than the sum of its parts.

Our Objective

hi-H is an open, vendor-neutral, non-profit platform which seeks to transform industry competition into collaboration.

Rather than facilitating business cooperation directly, hi-H aims to foster business partnerships organically by bringing members together through knowledge sharing and networking opportunities.

The hi-H Program aims to:

Senior management from CMI and hi-H partner companies share joint responsibility for the sustained development of the hi-H Program, and together shall form a mechanism to share constructive ideas as well as setting the direction for collaborative projects and cooperation strategies.

Milestone

Since its launch in July 2015, the hi-H Program has grown its coverage to include more than 2.9 billion mobile subscribers, as sustained by 25 leading industry counterparts.

Each year, member numbers have grown, partnerships have been established, and cooperation areas have been strengthened through various workshops and events focusing on key topics at the forefront of global telecom technology development.

2019
2018
2017
2016
2015
June

Mobile Workshop: The Evolution of Mobile Network

hi-H 5G Initiative Launching Ceremony

July

hi-H MoU signing ceremony between CMI and Viettel

February

hi-H MoU signing ceremony between CMI and Telia

June

Data Workshop: Network Transformation in China

Mobile Workshop: Be Prepared for 5G

hi-H MoU signing ceremony between CMI and PLDT

December

Innovative Telecom Technology Workshop: The Role of Operator in IoT

March

Mobile Workshop: Roaming Quality Enhancement

June

Mobile Workshop: VoLTE Roaming

November

Innovative Telecom Technology Workshop: Plan for the Future of M2M

hi-H MoU Signing Ceremony between CMI and Vodafone

March

hi-H MoU signing ceremony between CMI, StarHub and True

June

Third Summit hosted in Shanghai that included three workshops for members

October

hi-H Signing Ceremony between CMI and Telenor

December

Joint declaration and signing ceremony on customer roaming experience enhancement

July

Launch of the hi-H Program and first Summit in Shanghai

December

Second Summit hosted in Guangzhou and the formation of the Wi-Fi Roaming Cooperation and GRIP